Frequently Asked Questions

How do I make a booking enquiry? 

Please use the booking form on the web site.

 

Is there car parking available? 

The village hall does not have its own car park but there is parking on the road outside, taking care not to block driveways or entrances or cause an obstruction.  There is also an off road car park for approximately 20 cars a short distance away in the Drs Meadow estate and you can walk up a path a short distance to reach the hall without crossing a road.  Location shown on the map below.

What’s the layout of the Hall? We have an entrance hall giving access to the Main Hall up a flight of stairs, from the entrance hall are lavatories for ladies and gentlemen. A diagram of the hall layout can be found below.

What access is there to the kitchen? 

The kitchen is open plan in the corner of the main hall and has ideal view from the kitchen to see what’s going on in the rest of the hall. The use of the kitchen is included in the hire charge for the hall.

 

Can I visit the Hall before I book to see if it’s suitable? 

You are welcome to visit the hall prior to booking by appointment, please contact the enquiries e-mail bookings@rxitvillagehall.co.uk to arrange your visit.

 

Can I arrange a Bouncy Castle for my party? 

Yes.  The hall is quite large and has accommodated many bouncy castles.  We recommend Shropshire Inflatables who are familiar with our village hall.  However, bouncy castles and inflatables are not covered on our hall insurance so you do need to hire them from a reputable company who provide insurance with the hire of the inflatable.

 

Is there a stage and sound equipment? 

No, however the hall does have a public entertainment licence.  Equipment would need to be hired.

 

Is there WiFi in the Hall? 

No, currently there is no wifi available but some networks do have a mobile signal in the hall.

 

What is the capacity of the Hall? 

We can accommodate 120 people in the hall when all seated in theatre style and approximately 50 when at a tabled or activity event.

 

Are there facilities for the disabled? 

Currently, the hall is only accessible to those that are able to climb the stairs to the first floor where the main hall is situated. 

 

Do you have cutlery, wine glasses, beer glasses, cups, saucers, plates. tables, chairs? 

We have plenty of seating and tables available and also crockery, plastic and glass cups and crockery that can be used as part of the hire as long as it is all washed up, dried and put away after your hire.

 

What appliances are available in the kitchen? 

There is a kettle available in the hall but not currently any cooking or refrigeration appliances. 

NB You must bring your own bin bags, table cloths and tea towels, as these are not provided.

 

Is there any free time allowed for setting up and/or clearing up? 

We ask that you book and pay for all the time you will be in occupation; this will include any time necessary for setting-up and clearing down.

 

Can I provide alcohol at my event? 

If you intend to provide alcohol at an event for which money changes hands at any point, you will need a licence. For example, you will need an alcohol licence if you sell tickets which include a free drink, if you sell alcohol at a bar, or if you provide alcohol to members of a club. You would need to seek the permission of the committee to apply for a Temporary Event Notice from Shropshire Council.  If alcohol is provided at the event completely free of charge, no licence is required. However you must seek the approval of the Management Committee for all events at which alcohol is to be provided.

 

When do I pay for my hire? 

We are unable to issue reminders, so please ensure that you make your final payment no later than four weeks before your event. If full payment has not been received you may forfeit the period booked and we may accept bookings from other hirers.

 

Do you have any restrictions as to who can hire the Hall?

We do not hire the Hall to anyone aged less than 18 years and the hirer must be present on the premises during the hire of the hall at all times, nor to anyone who may still owe money to the Hall for any reason. There may be some activities or events for which we would choose not to hire out the Hall; please ask if you need to.

Do I collect a key? 

Please contact us using bookings@rxitvillagehall.co.uk during the week before the event. We will issue you with a unique access code for the key safe that will have a key for the main door. This code is allocated to you personally and its usage is logged – please do not pass it on as you may be held responsible for any misuse.

 

My guests want to arrive earlier than the time booked; what should I do? 

The Hall will be available from the time you booked, and unless you have made an alteration (with agreement through the booking email), that is the time you and your guests may enter. If the Hall is already open owing to an earlier event being in progress, we ask that you respect their tenancy of the Hall and don’t enter prematurely.

 

Can I attach decorations to the wall and ceiling? 

Yes, but only using approved materials that won’t mark. Do not use clear tape as it leaves a residue on surfaces which is difficult or impossible to remove. You must not attach anything to lighting appliances or to other electrical equipment – doing so is not only a safety hazard but can also cause damage.

What should I do in the event of a fire? 

Please refer to and familiarize yourself with the Fire Procedures prior to the event. As the hirer you are the designated responsible person and the safety of all users is of primary importance.

 

There is some faulty equipment at the Hall; what should I do? 

We’d be pleased if you would report it to the committee on the bookings or enquiries email addresses. If a malfunction is interfering with the proper running of your event, you may report it immediately to any of the people whose numbers appear on the Hiring Information Sheet.

 

I’ve broken something belonging to the Hall; where should I report this?

Please report to the committee on the bookings or enquiries email addresses. We have an understanding view of accidental breakage, but if we feel an item has been broken through misbehaviour or similar we would expect it to be paid for. We would far rather discuss a breakage with a hirer than have to pursue them later and would hope to come to a reasonable arrangement.

 

How do I operate the heaters / lights?

The switches for these are found in the cupboard at the top of the stairs in the main hall and the location is shown on the floor plan above.

How much cleaning-up do you expect me to do? 

We expect that all tables will be clean and floors swept, food and rubbish to have been removed. Please note that our Hiring Terms state that should the Hall be left in such a state that cleaning by another person is unnecessary as there are no cleaning staff in every day; we reserve the right to invoice you for additional charges incurred due to extra cleaning required.

 

What time must we leave?

The Hall must be vacated by the end of your specified booking period.

 

What should I do with my rubbish?

There are Green and Black bins outside the hall, please bag up your rubbish and dispose of it before you leave. If the bins are full please can you take this with you when you leave. There are sometimes several events at the hall during the course of a week, each generating sizeable amounts of refuse. The Council empties the bins on a two-weekly cycle, so the bins can get full.  If hirers leave rubbish after the bins are full it creates unpleasantness for all our users and local residents. Remember to bring black bags with you – they are not provided.

I think I’ve left some property at the Hall; what can I do about it? 

We understand that it’s easy to leave behind some item of property and we have a policy of keeping lost property for up to three months. Please contact the bookings or enquiries email if you think you’ve left something with us.

 

I’d like to leave some feedback on my experience of the Hall. How do I do this? 

We should be very grateful if you wish to share any opinion of the Hall and/or the volunteers you have dealt with during the hire process. Please e-mail the enquiries or booking email, or leave a review on our Facebook page or leave a written message in the Kitchen addressed to the Committee.